📦 Shipping Policy

Thank you for shopping with Lumvi Essence! We’re committed to delivering your order quickly, safely, and reliably.

Processing Time

• All orders are processed within 1–3 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

• United States: 5–10 business days

• Canada & Europe: 7–14 business days

• Australia & New Zealand: 7–14 business days

• Rest of the World: 10–20 business days

(Shipping times may vary depending on customs clearance, local carriers, and unforeseen delays.)

Shipping Rates

• We offer Free Standard Shipping worldwide.

• Expedited shipping may be available at checkout for an additional cost.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking details.

• Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes

• International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

Delays & Issues

• While we always aim to deliver on time, delays may occasionally occur due to high demand, customs processing, or courier service disruptions.

• If your order is delayed beyond the estimated time, please contact us at [your support email], and we’ll be happy to help.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of delivery for assistance.

• We will work with you to provide a replacement or refund as appropriate.